Workspitality and Hotelification: redefining the office experience
What do these concepts really mean, and why are they so relevant to today’s work environment?
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Workspitality: combines the worlds of Work and Hospitality, focusing on offices designed to deliver the comfort, amenities, and refined details typical of a luxury hotel.
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Hotelification: refers to the integration of hospitality-inspired aesthetics, flexibility, and services into corporate spaces. The aim is to transform the office from a place centered on productivity alone into an appealing, pleasant destination for both managers and employees.
To counter the growing preference for remote work, companies must offer workplaces people genuinely want to return to, spaces that can adapt to different activities and are defined by a contemporary, smart design language.
The office – and the workplace more broadly – should no longer be perceived as an obligation, but as an inviting place to experience: a true destination. This shift has led designers to draw inspiration from the hospitality sector, creating environments that offer managers, collaborators, and employees enjoyable, personalized experiences tailored to their roles and individual needs.
Workspaces have become increasingly flexible, signaling a move away from an obsession with productivity as the sole measure of office life. The focus has shifted instead toward interaction and collaboration. Toward well-being. Toward human relationships, often strained by constant engagement with screens and AI. Today, there is a renewed and growing appreciation for the value of human connection, relational and individual well-being.